1. Information We Collect
We collect information to provide better services to our users. The types of information we collect include:
- Personal Information: Name, email address, phone number, and shipping address
- Payment Information: Processed securely through Razorpay (we do not store card details)
- Order Information: Purchase history, order details, and preferences
- Usage Data: How you interact with our website and services
2. How We Use Your Information
We use the information we collect for:
- Processing and fulfilling your orders
- Sending order confirmations and updates
- Responding to your inquiries and support requests
- Improving our products and services
- Sending promotional offers (with your consent)
- Preventing fraud and ensuring security
3. Payment Processing
All payment transactions are processed through Razorpay, a secure payment gateway. We do not store your complete credit/debit card information on our servers.
Razorpay maintains PCI-DSS compliance and uses industry-standard encryption to protect your payment information.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors (Razorpay), shipping partners, and email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your shopping cart and session
- Remember your preferences
- Analyze website usage and performance
- Provide personalized content
You can control cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
8. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: jbelclothings@gmail.com
- Phone: +91 9946333898
- Address: Thelakattu H, Ayakkadu, Thrikkariyoor PO, Kothamangalam, Ernakulam - 686692, India